Contact Us
Have a question, need support, or want to share feedback? We're here to help! Send us a message and we'll get back to you as soon as possible.
Contact Us
Send us a message and we'll respond as soon as possible. We typically reply within 24 hours.
admin@subtitlebot.com
Response Time
Within 24 hours
Business Hours
Mon-Fri, 9AM-6PM UTC
Quick Contact
Need immediate assistance? Here are the fastest ways to reach us.
Email Support
admin@subtitlebot.com
Best for detailed questions
Response Time
Within 24 hours
Usually much faster!
Business Hours
Monday - Friday
9:00 AM - 6:00 PM (UTC)
Frequently Asked
Common questions and quick answers
How do credits work?
Credits are consumed when you translate subtitles. Different features use different amounts.
Can I get a refund?
Unused credits can be refunded within 30 days of purchase on a case-by-case basis.
Is my data secure?
Yes! We process files temporarily and delete them after translation. See our Privacy Policy.
Other Resources
Additional ways to get help