GDPR Compliance
Your data protection rights under the General Data Protection Regulation
Last updated: December 25, 2024
Our Commitment to GDPR
SubtitleAI is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains your rights and how we comply with GDPR requirements.
As a data controller, we ensure that all personal data processing is lawful, fair, transparent, and respects your fundamental rights and freedoms.
Your Data Protection Rights
Right to Access
You have the right to know what personal data we hold about you
You can request a copy of all personal data we have about you, including:
- Account information and profile data
- Usage history and analytics data
- Communication records
- Payment and billing information
Right to Rectification
You have the right to correct inaccurate or incomplete data
If any of your personal data is inaccurate or incomplete, you can request that we correct or complete it. You can update most information directly in your account settings.
Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data
You can request that we delete your personal data in certain circumstances, such as:
- The data is no longer necessary for the original purpose
- You withdraw consent and there's no other legal basis
- The data has been unlawfully processed
- You object to processing and there are no overriding legitimate grounds
Right to Data Portability
You have the right to receive your data in a portable format
You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have it transmitted to another service provider.
Right to Restrict Processing
You have the right to limit how we process your data
You can request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Request Processing RestrictionRight to Object
You have the right to object to certain types of processing
You can object to processing based on legitimate interests, direct marketing, or processing for scientific/historical research purposes.
Object to ProcessingLegal Basis for Processing
We process your personal data based on the following legal grounds:
Contract Performance
Processing necessary to provide our subtitle translation services
Consent
Marketing communications and optional features (you can withdraw consent anytime)
Legitimate Interest
Service improvement, fraud prevention, and security measures
Legal Obligation
Compliance with tax, accounting, and other legal requirements
Data Protection Contact
If you have any questions about your data protection rights or wish to exercise any of them, please contact us:
Email: privacy@subtitle-ai.com
Subject: GDPR Request - [Your Request Type]
Response Time: Within 30 days
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with GDPR.
Take Action
Exercise your data protection rights or learn more